Rackspace review

Rackspace Review: Know the Features, Benefits and More

Rackspace is not your average tech company; it’s a cloud computing powerhouse that stands out from the crowd. What makes it a favorite among businesses big and small?

Well, for starters, Rackspace offers a unique blend of managed cloud services and top-notch customer support that’s hard to beat. They take the hassle out of managing your cloud infrastructure, allowing you to focus on your core business.

But why should you learn more about Rackspace? Simple – because it can revolutionize the way your business operates in the digital age. 

In this Rackspace review, we’ll dive deep into what makes Rackspace tick, explore its services, and uncover how it can empower your business to thrive in the ever-evolving world of technology. So, buckle up as we unravel the secrets behind Rackspace’s success and how it can transform your IT game.

Rackspace: A Quick Overview

Rackspace A Quick Overview

Rackspace is a leading managed cloud services provider that specializes in delivering comprehensive solutions for businesses seeking to harness the power of the cloud. Essentially, it offers a wide range of services designed to help organizations manage their cloud infrastructure seamlessly. 

From cloud hosting and infrastructure management to application and data management, Rackspace has got it covered.

What sets Rackspace apart is its commitment to providing top-notch customer support and expertise. They go beyond merely providing cloud resources; they become a trusted partner in your cloud journey. 

Rackspace integrates seamlessly with various cloud platforms, including AWS, Microsoft Azure, Google Cloud, and more, ensuring that businesses can leverage the strengths of different cloud environments without the headache of managing them individually. 

This integration simplifies complex cloud operations, reduces costs, and allows companies to focus on what matters most – innovation and growth.

Features of Rackspace

Let’s take a closer look at these remarkable Rackspace features to gain a deeper understanding of how they can unlock their full potential for website development.

Features of Rackspace

Generative AI Solutions (FAIR™)

Rackspace Technology emphasizes its focus on Generative AI through its Foundry for AI by Rackspace (FAIR™). This feature highlights the company’s commitment to utilizing AI’s transformative potential for data empowerment and innovation.

Comprehensive Cybersecurity Research and Solutions

The website showcases a 2023 Cybersecurity Research Report, indicating Rackspace’s dedication to understanding and addressing emerging threats in cybersecurity. They offer cloud-native security solutions backed by a 24x7x365 Security Operations Center (SOC).

Multi Cloud Strategies and Cloud Solutions 

Rackspace provides extensive services in cloud technology, including strategies for faster cloud adoption and effective multi cloud approaches. This includes expertise across various platforms like Amazon Web Services, Google Cloud, Microsoft Azure, and VMware.

Application and Data Solutions

The company offers solutions for navigating complex cloud platforms and applications, aiming for end-to-end transformation. They also focus on accelerating innovation and ROI through modern data, analytics, and AI solutions.

Extensive Expertise and Certifications

Rackspace Technology boasts a significant number of cloud engineers and certifications across various platforms, including AWS, Google Cloud, Microsoft, and VMware. They also have a strong background in enterprise application certifications and over two decades of managed service experience.

Pros of Rackspace

  • Wide range of customizable hosting solutions.
  • Strong emphasis on security and compliance.
  • Excellent customer support with dedicated expertise.
  • High-performance servers for demanding applications.
  • Offers managed services for various platforms.

Cons of Rackspace

  • Higher cost compared to some competitors.
  • Complex pricing structure can be confusing.

Rackspace User Experience

Sharing real opinions from customers about Rackspace, based on their actual experiences and conversations.

Exceptional Customer Support

Users frequently praise Rackspace for its outstanding customer service. The support team is noted for being knowledgeable, responsive, and helpful in resolving issues promptly.

High Reliability and Uptime

Many reviews highlight Rackspace’s impressive uptime and reliability. Customers appreciate the consistent performance and minimal downtime, which is crucial for business operations.

Advanced Security Features

Users are generally satisfied with the advanced security measures provided by Rackspace. The enhanced security protocols and proactive monitoring give customers peace of mind regarding data protection.

Flexible and Scalable Solutions

Rackspace receives positive feedback for offering flexible and scalable hosting solutions. Customers value the ability to easily scale resources to match their changing needs.

User-Friendly Interface

The user-friendly interface of Rackspace’s services is often mentioned positively. Customers find the management dashboard intuitive, making it easier to administer their hosting environments.

Cost Considerations

While acknowledging the quality of services, some users mention that Rackspace’s pricing can be on the higher side, especially for small businesses or those with limited budgets.

Rackspace Support for Users

Through in-depth research and direct user interactions, we’ve uncovered Fasthosts’ support offerings for its customers.

Highly Responsive Support Team

Users frequently commend Rackspace for its responsive customer support. Issues and inquiries are often addressed quickly, reducing downtime and ensuring smooth operations.

Expertise in Complex Solutions

Rackspace is often praised for its expertise in handling complex hosting environments and technical challenges. Users with advanced hosting needs find this particularly beneficial.

24/7 Availability

The around-the-clock availability of the Rackspace support team is a significant plus. Users appreciate the ability to get help at any time, which is crucial for businesses operating globally or outside of standard business hours.

Personalized Attention

Many reviews highlight the personalized attention users receive from Rackspace support. The support team is known for taking the time to understand specific user needs and providing tailored solutions.

Proactive Problem-Solving Approach

Rackspace’s support is often described as proactive. Users note that the team doesn’t just resolve existing issues but also advises on potential improvements and preventive measures.

Educational Resources and Guidance

In addition to direct support, Rackspace provides a wealth of educational resources. Users value the guides, tutorials, and webinars that help them better understand and manage their hosting environments.

Cost Considerations

While the quality of support is generally praised, some users mention the cost as a factor to consider. The premium support services of Rackspace might come at a higher price compared to other providers.

Rackspace Pricing

Rackspace offers different pricing choices to match what customers need and what they can afford. Here’s a quick look at Rackspace pricing.

Feature/PlanEmailEmail PlusAdd Archive
Plan DescriptionEmail Security for Mobile users, Webmail or OutlookInclude File Storage,IM, Office-suitable apps & ActiveSyncPlus bundle with limitless storage for archival email
Price (per user/month)$2.99$3.99$6.99
All Time Expert SupportYesYesYes
Easy and Free MigrationsYesYesYes
Works with Mobile and OutlookYesYesYes

Our Review: Is Rackspace the Right Host for Your Business?

We’ve delved deep into the world of web hosting, and our verdict on Rackspace is in! When it comes to hosting solutions for your business, Rackspace stands out as a formidable player in the field. 

With a solid reputation and a wide array of hosting services, they offer a hosting experience that’s tailored to meet your unique needs.

What sets Rackspace apart is their fanatical support. They boast an exceptional support team that’s available all the time to assist you with any technical issues or concerns. 

Whether you’re a small startup or a large enterprise, their scalable solutions can accommodate your growth. Plus, their commitment to security and compliance ensures your data is in safe hands.

However, this level of quality does come at a price, and Rackspace may not be the most budget-friendly option out there. But if you prioritize reliability and top-notch support, Rackspace could be the right host to elevate your business to new heights.

Best Alternatives to Rackspace

Rackspace has good features, but every website is different. You should check out other hosting choices that might be a better fit for what you need. Here are some best Rackspace alternatives:

1. WP Engine

WP Engine

WP Engine is a renowned platform designed for hosting WordPress websites. It streamlines website management by handling technical aspects like server optimization, security, and updates. 

Implementation is straightforward: users select a hosting plan, migrate their WordPress site (if needed), and then leverage WP Engine’s user-friendly dashboard to manage content and settings.

Benefits include exceptional speed and reliability due to their finely-tuned infrastructure, automatic daily backups, and strong security measures, offering peace of mind. 

Moreover, WP Engine’s scalable plans accommodate businesses of all sizes, ensuring seamless growth. In summary, WP Engine simplifies WordPress hosting, delivering speed, security, and scalability for website success.

FeatureRackspaceWP Engine
Hosting TypesManaged Hosting, CloudManaged WordPress Hosting
PerformanceCustomizable infrastructure, SSDsHigh-performance, SSD servers
Uptime Guarantee99.9%99.9%
Customer Support24/7 live chat, phone, ticket support24/7 live chat, phone, ticket support
WordPress OptimizationAvailable with custom setupBuilt exclusively for WordPress
Securitystrong security measures, DDoS protectionStrong security with firewall and malware scanning
ScalabilityHighly scalable cloud hostingScalable WordPress hosting
Price RangeGenerally higher pricingCompetitive pricing for managed WordPress hosting
Developer-Friendly ToolsOffers a range of developer toolsDeveloper-friendly features and staging environments

2. Liquid Web

Liquid Web

Liquid Web is a strong hosting platform known for its reliability and versatility. It provides hosting solutions tailored for websites and applications, ensuring seamless performance. 

The implementation process is simple, with easy setup and migration options. Liquid Web stands out with its 24/7 customer support, guaranteeing quick assistance whenever needed. One of its main benefits is exceptional uptime, minimizing downtime for your website. 

Additionally, their security measures offer protection against cyber threats. If you require a hosting platform that combines ease of use, reliability, and top-notch support, Liquid Web is an excellent choice for your online needs.

FeatureRackspaceLiquid Web
Hosting TypesManaged Cloud, Dedicated, and Colocation HostingManaged Cloud, VPS, Dedicated, and WordPress Hosting
PerformanceHigh-performance cloud infrastructureHigh-performance infrastructure with dedicated resources
Uptime Guarantee100% SLA for Network100% Uptime SLA with compensation
Customer Support24/7/365 Fanatical Support with a dedicated account manager24/7/365 Heroic Support with quick response times
Managed ServicesManaged services available for various platforms and applicationsFully managed hosting with support for various technologies
ScalabilityScalable cloud solutions with flexible resource allocationScalable hosting options with dedicated and VPS plans
Securitystrong security measures including DDoS protection and monitoringMulti-tier security, including DDoS protection and threat detection
Data CentersWorldwide presence with data centers in multiple regionsData centers in multiple locations for global coverage
Price RangeHigher-end pricing due to premium services and supportCompetitive pricing with various hosting

3. Kinsta


Kinsta is a high-performance managed WordPress hosting platform. It offers a streamlined hosting solution for WordPress websites, handling all technical aspects like server management and optimization. Kinsta utilizes the Google Cloud Platform to deliver speed and reliability.

Implementation is user-friendly with a custom dashboard and automated backups. Benefits include lightning-fast loading times, 99.9% uptime guarantee, and automatic scaling to handle traffic spikes. 

Kinsta’s security features, like DDoS detection and daily malware scans, enhance website protection. With 24/7 expert support and a user-friendly interface, Kinsta simplifies WordPress hosting while delivering top-tier performance

Hosting TypesCloud, Dedicated, Managed WordPressManaged WordPress Hosting
PerformanceOffers cloud and dedicated servers for high performanceUtilizes Google Cloud Platform for top-tier performance
Uptime Guarantee100% Network Uptime Guarantee99.9% Uptime Guarantee
Customer Support24/7 live chat, phone, and ticket support24/7 live chat and ticket support
WordPress OptimizationOffers managed WordPress hosting optionsSpecialized in managed WordPress hosting
Securitystrong security measures, DDoS protectionStrong security, regular updates, and uptime monitoring
ScalabilityOffers scalable cloud solutions and dedicated serversScalable plans and easy resource upgrades
Price RangeHigh-end pricing, especially for dedicated serversCompetitive pricing with different plans
Free Website MigrationAvailable, with some plansAvailable for most plans


Rackspace, known for its strong hosting solutions and outstanding support, remains a dependable choice for numerous users. It’s vital to recognize the significance of carefully evaluating the pros, cons, and diving deep into Rackspace reviews before committing. 

However, keep in mind that Rackspace may not suit everyone’s needs perfectly. If you’re seeking alternatives, consider WP Engine for top-tier managed WordPress hosting or Liquid Web for its versatile hosting options. 

Each has its strengths. The ultimate decision is yours to make, depending on your unique needs and preferences. So, choose wisely and embark on your digital journey with confidence!

Frequently Asked Questions

Is Rackspace suitable for small businesses or only larger enterprises?

Rackspace caters to both small businesses and large enterprises. They offer a variety of hosting and cloud solutions that can scale to fit the needs and budgets of different organizations.

How does Rackspace ensure security for its clients’ data and applications?

Rackspace employs strong security measures, including firewall protection, DDoS mitigation, and regular security audits. They also offer compliance assistance for industries with specific regulatory requirements.

What are the pricing options for Rackspace services?

Rackspace’s pricing varies depending on the specific services and configurations chosen. They offer both pay-as-you-go and customized pricing models, allowing clients to select the most cost-effective solution for their needs.

Rahnuma Tasnim

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